Slide 1
The Problem

77% of employees worldwide are disengaged, despite massive efforts to engage employees.

Engagement isn’t just an HR issue—it’s a business imperative.

  • Companies with engaged employees have 21% higher profitability and 17% higher productivity (Gallup).
  • Disengaged employees cost organizations millions in lost productivity, turnover, and unhappy customers.

Why Do Engagement Programs Fail?

  • Most engagement efforts focus on organization-wide programs instead of supporting the element that makes (or breaks) engagement – the employee-manager relationship.
  • Employees crave growth, feedback, and meaningful work — but often don’t get these.
  • Managers are in the best position to grow individuals but get inadequate support.
  • Conversations that boost engagement need structure. Managers lack that structure and these conversations seldom happen.
The Simple Solution

CONVERSATIONS THAT MATTER grows performance by focusing on the individual

Engagement is not a program – it’s a process. It grows through intentional, structured conversations about the employee’s goals, needs, and career growth, followed by action to address them.

As employees see their personal priorities addressed over time, they are likely to respond by improving their performance. That’s how engagement grows!

ROI MEASUREMENT DEMONSTRATES BUSINESS IMPACT, MAKES BENEFITS LAST AND ENSURES MANAGERS’ ACCOUNTABILITY

CONVERSATIONS THAT MATTER LEAD TO SUSTAINABLE PERFORMANCE IMPROVEMENT
The Simple Solution: Conversations That Matter
The manager and employee have the biggest role in building engagement. Conversations That Matter make it easy for them to take the steps essential for growing engagement and performance:

Understand employee needs and goals

Take visible action to support them

Maintain consistent attention to employee interests through regular conversations

What Makes Conversations That Matter Effective

  • What is important to the employee gets on the manager’s agenda
  • Easy to implement—no training, very little prep
  • How-to templates enable important engagement-boosting conversations 
  • Change to address employee requests can begin almost immediately
  • Scalable from small teams to enterprise rollouts
  • ROI measurement embedded in any project that consists of several conversations. The feedback is quick– you don’t wait for months to see a report